Shipping and Returns

SHIPPING POLICY:

Our Hours of operation for both shipping and customer service are Monday to Friday, 8 a.m. to 6 p.m. EST. We ship the orders within 1-2 business days after you order. This does not include the transit time.

Transit time will vary based upon the carrier and customs.

Whether you are ordering from Canada or international and the type of delivery method you choose.

RETURNS POLICY:

30 Days Return Policy

To initiate a return, contact us at team@instalovee.com.

We do not accept returns and exchanges on Custom and personalized items. We do not accept returns on international orders outside Canada.

Original order shipping cost is not refundable.

Returns will be charged for the Return Shipping Label.

Once we receive the item, we will process the refund or exchange within 1-2 business days.

We're here to Serve and Help you. So, if you have any questions or inquiries just contact us at team@instalovee.com